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Fair Claims at Iris City Cleaners

Fair Claims Guide

Let us assume you have a damaged garment - How will you or your drycleaner or any legal arbitrator determine the adjustment amount?

Every textile product has a "life expectancy" according to its intended purpose, material content and the rate of change in fashion or style. Since an article may retain a degree of usefulness beyond the point of life expectancy, it has some residual value for as long as it remains in useful condition; however, this is usually a minimal monetary value. An article that is rendered un-wearable, or worn out, within or beyond its normal life expectancy, has no value and no negotiable basis for adjustment regardless of the nature of the loss or damage. Sentimental value because of personal attachment is subjective and is ruled out as a valid consideration.

Average Life Expectancy of Textile Items in Years

As with life expectancy, age and condition are also taken into consideration in deciding the value of a used textile article at the time of damage or loss. A very worn garment is less valuable than an identical garment of the same age in good condition. A garment also loses value with the passage of time, regardless as to whether or not its owner has obtained fullest use of it.

Here is a step by step method for calculating adjustment value:

Claims Adjustment Values Criteria

*Determine the replacement cost of the article.
*Refer to Table 1 for the type of item and its life expectancy.
*Refer to the appropriate column in Table 2.
*Read down the column to the actual age of the article.
*Read across this line to the adjustment values and choose the value that best describes its condition.
*Multiply this adjustment value by the replacement cost to determine the adjustment amount.


*Nonwoven only. Life expectancy for control or flocked articles in two years. **Use only with "Average" column in figuring Adjustment Value

Average Life Expectancy of Textile Items in Years

APPAREL   Gloves  
Bathing Suits 2   Fabric 1
Bathrobes     Leather 2
  Lightweight 2 Rainwear & Windbreakers  
  Heavy or quilted 3   Film & plastic coated 2
  Wool 3   Fabric, lined & unlined 3
Blazers     Rubber and plastic 3
  Cotton and blends 3 Shirts  
  Imitation suede* 3   Dress 3
  Wool 4   Sports 2
Coats and Jackets (Outerwear)     Wool or silk 2
  Children's 2 Ski Jackets (including down) 2
  Cotton and blends 3 Skirts  2
  Down 3 Slacks   
  Fur 10   Lounging and active sport 2
  Imitation fur or suede* 3   Dress 3
  Leather and suede 5 Socks 1
  Plastic 2 Sport Coats  
  Wool 4   Cotton and synthetic blends 2
Blouses 3   Imitation suede* 3
Choir Robes 6   Wool and wool blends 4
Dresses   Suits  
  Casual 2   Cotton and synthetic 2
  Office 3   Summer Weight wool 3
  Silk 2   Imitation suede* 3
  Evening     Silk 3
  High Fashion 3   Washable 2
  Basic 5   Winter weight wool 4
Formal Wear 5 Sweaters 3
Ties 1 Comforters 5
Underwear     Down 5
  Foundation garments 1 Curtains  
  Panties 1   Sheer 3
  Slips 2   Glass fiber 3
Uniforms 1 Draperies  
Vests 2   Lined 5
Household Furnishings     Unlined 4
Bedspreads 6   Sheer 3
Blankets     Glass fiber 4
  Heavy wool and synthetic   Sheets & Pillow Cases 2
  Fibers 10 Slipcovers 3
  Lightweight 5 Table Linen  
  Electric 5   Fancy 5
  Other 2 Towels 3
Upholstery Fabrics 5      

Claims Adjustment Values Criteria - Life Expectancy rating of article in years

1yr
2yrs
3yrs
4yrs
5yrs
 10yrs
Adjustment Values
Percent of Replacement Cost
Depending on Condition
Age of Article      
 
Excellent
Average
Poor

0-4 mo

0-4 mo

0-4 mo

0-4 mo

0-4 mo

Less than

1 Yr

100%

100%

100%

4-7 mo

4-7 mo

4-10 mo

4-13 mo

4-16 mo

2-4 yrs

75%

75%

60%

7-9 mo

7-13 mo

10-19 mo

13-25 mo

16-31 mo

4-6 yrs

70%

60%

45%

9-11 mo

13-19 mo

19-28 mo

25-37 mo

31-46 mo

6-8 yrs

50%

40%

30%

11-13 mo

19-25 mo

28-37 mo

37-49 mo

46-61 mo

8-11 yrs

30%

20%

15%

13 mo

& older

25 mo

& older

37 mo

& older

49 mo

& older

61 mo

& older

11 yrs

& older

20%

15%

10%

*Claims Tables reprinted with permission from International Fabricare Institute (DLI)


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